Privacy Policy
This Privacy Policy outlines how Tolinda applications collect, use, disclose, and protect your personal information when you use our mobile application, website and related services.
1. Information We Collect
-We collect the following types of information for both client and drivers’ application;
-Personal Information. This includes your name, phone number, email address, and payment information. These are mostly required while registering for the first time on our applications.
-Location Information. We collect your device’s location information when you use our application to provide you with accurate transport services.
-Usage Information. We collect information about how you interact with our application, such as the pages you visit, features you use, and the time and duration of your activities.
-Device Information. We may collect information about your device, including its type, model, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect for the following purposes:
-Providing Services. To facilitate ride hailing services, application registrations, process payments, and communicate with you about your rides.
-Improving Our Services. To analyze usage patterns and enhance the functionality of our application.
-Customer Support. To respond to your inquiries, resolve issues, and provide customer support.
-Security. To protect against fraud, unauthorized access, and other security risks.
-Legal Compliance. To comply with applicable laws and regulations.
-Feedback and ratings. Tolinda uses this information to know how you feel about our services and how the trip was.
3. Information Sharing
We may share your information with:
-Service Providers. Third-party service providers who assist us in providing and improving our services.
-Legal Compliance. When required by law or in response to legal requests.
-Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You can manage your information through the application settings, and you may choose not to provide certain information. However, this may impact your ability to use certain features of our services.
6. Data Retention of your personal data.
Your personal data is retained and kept safely for the purposes of business. Incase your data is kept for a long period of time and it no longer serves its purposes, Tolinda erases that data to control use of it for a different purpose other than compliance with this Policy.
7. Updates to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website or within the application.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at tolinda.app@gmail.com
By using Tolinda Applications, you agree to the terms of this Privacy Policy.
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